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Customer Care & Showroom Hub

How Can We Assist You?

Visit our showroom in Buea, track ongoing deliveries across Cameroon, request instant trade-in assistance, or chat directly with our sales concierge.

SHOWROOM OPEN TODAY

Mon – Sat: 8:00 AM – 8:00 PM

Sunday: 12:00 PM – 6:00 PM

Checkpoint, Molyko, Buea

Fast Reply

WhatsApp Concierge

Instant chat for stock confirmation, pricing, and live photos.

Open Chat→

Direct Line

Direct Phone Call

Speak directly with our store manager or sales desk.

+237 699 44 21 00→

Showroom

Buea Showroom

Visit our physical store at Checkpoint Molyko for testing & pickup.

View Location↓

PHYSICAL STORE LOCATION

Buea Flagship Showroom

Active Showroom

Physical Address:

Check Point, Molyko, Buea

Opposite UB Junction Corridor

Direct Contacts:

+237 699 44 21 00

+237 677 88 99 00

support@auraluxe.cm

In-Store Showroom Services:

Physical Device Inspection & Testing

Free Data Migration & Certified Wipe

Instant Trade-In Valuation & Swap

Cash on Delivery / In-Store Pickup

Message Showroom Team on WhatsApp

FAST INQUIRY & CALLBACK

Send Direct Inquiry

Choose a topic and connect directly with the appropriate support desk.

KNOWLEDGE BASE & POLICIES

Frequently Asked Questions

Clear answers to common questions

We stock both Brand New Factory-Sealed devices and Certified Pre-Owned (Grade A) devices. For Brand New units, you can verify the serial number live on the official Apple Coverage portal (checkcoverage.apple.com) or Samsung warranty database prior to unboxing. For Certified Pre-Owned units, each phone undergoes a comprehensive 30+ point hardware, screen, and battery health inspection (guaranteed 85%+ battery health and 100% original OEM parts) with full IMEI-documented receipts.

100% Authentic HardwareSealed new & certified pre-owned with IMEI documentation

Nationwide ExpressBuea 1-2h • Douala/Yaoundé 24h

7-Day ReplacementImmediate hardware exchange

Molyko ShowroomCheck Point, Buea Pickup Hub

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[ VAULT TELEMETRY // LOADING COMPONENT ]

Synchronizing Boutique Inventory

Fetching verified hardware specifications & live pricing...

How Can We Assist You?

WhatsApp Concierge

Direct Phone Call

Buea Showroom

AI Phone Advisor

Buea Flagship Showroom

Send Direct Inquiry

Frequently Asked Questions

Synchronizing Boutique Inventory

Undecided on your next flagship?

How Can We Assist You?

WhatsApp Concierge

Direct Phone Call

Buea Showroom

AI Phone Advisor

Buea Flagship Showroom

Send Direct Inquiry

Frequently Asked Questions